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Integrations

Integrating With ShipOffers

Written By Angela L

Last updated 8 months ago

With our ShipOffers integration, you can automatically pass customer details to ShipOffers at the point of sale, enabling ShipOffers to fulfill and ship the order directly to your customer.

IMPORTANT NOTE:

ShipOffers orders are created on the condition that the product name in PayKickstart is the same as the name used for the ShipOffers product. PayKickstart will search for the matching product name in ShipOffers to create the order.

Please ensure the PayKickstart and ShipOffers product names are identical, or the order will not be sent to Ship Offers.

In your PayKickstart account, go to Configure → Integrations.


First, you’ll need to integrate on your main integration page.

Inside the Integrations menu, make sure to click on the Available tab.

Then find the Fulfillment category in the filter, and scroll down to locate ShipOffers.

You can also search for ShipOffers directly within the Search field:

Enable ShipOffers by clicking the toggle switch.

A pop-up will appear. Enter the following information:

Account Name: Display purposes only

Username: ShipOffers account username

Password: ShipOffers account password

Store ID: Ship Offers Store ID.

Country: The country you will be processing orders through.

NOTE:

To obtain your ShipOffers credentials please contact ShipOffers at one of the following:,

Email: help@shipoffers.com
Phone: 866-393-3483
Website: https://www.shipoffers.com/client-support

After connecting your account, you must set up a Trigger to tell PayKickstart when to send customer information to ShipOffers.

In the PayKickstart dashboard, go to Configure and select Triggers →

https://app.paykickstart.com/vendor/configure/triggers

Click the + New Trigger button to create a new rule.

Configure the Trigger settings as follows:

  • Status:
    First, toggle the switch at the top to make the trigger ACTIVE.

  • Trigger Name:
    Give your trigger a descriptive name so you can easily identify it later
    (e.g., "Product 1 - New Sale to ShipOffers").
     

Select Event(s):
Choose the event that will fire this trigger.
For adding new customers, New sale is the most common choice.

Please note:

Available event options will show clearly only after saving your first trigger.

We recommend choosing the New Sale event when setting up the integration for the first time as it would trigger with any new transaction that is created for the product.

For ShipOffers, the currently available and supported events are:

  • New Sale - triggers when a new transaction is created for the product

  • New Trial - triggers when a new trial is started for the product

  • Refund - triggers when a refund is issued to the customer, for the specific product

  • Subscription Cancellation - triggers when a Subscription is cancelled, for the product

  • Pending Cancellation - triggers when choosing to cancel the subscription at the end of the billing period, instead of immediately

  • Cart Abandonment - triggers 15 minutes after the checkout page has been abandoned

  • Subscription Changed - triggers whenever the subscription’s plan has been changed to a different one

IF Condition (The Rule):

This defines the variable that must be included for the trigger to run.

Important: The IF condition must be set to a Product, for the integration to function.

Best Practice Use Case:
We recommend creating a separate trigger for each product.
This makes it easier to manage and troubleshoot specific product integrations if needed, rather than having 1 trigger where all products are selected.

THEN Action (The Result):

This defines what will happen when the IF condition is met.

  • Set the THEN action to: Pass customer details to fulfillment service.

  • Service: Select ShipOffers from the dropdown.

  • Account: Choose the ShipOffers account you connected in your Integrations section.

Once you have configured the rule, click the Update Trigger button to save your automation.

PayKickstart will send related shipping emails to your customers based on the status of their order with you.

Still need help? Ask the team