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Subscription Management

Transferring Subscriptions from PayKickstart to Braintree

Written By Angela L

Last updated 8 months ago

While there are many reasons and benefits to managing subscriptions through PayKickstart rather than directly through the payment gateway, we understand that vendors want the assurance that, if they ever decide to leave PayKickstart, they will be able to continue their customers’ subscriptions and rebills.

So, to answer the question, “Can I transfer my subscription from PayKickstart to Braintree?”

The short answer is yes.

Each payment profile and secure token is stored within your Braintree account.

Additionally, you will need a developer to map the subscription information from PayKickstart to Braintree using their API.

Go to Payments → Subscriptions in your PayKickstart dashboard.

Please follow these steps to export your active subscriptions:

  1. Filter your list by selecting Created (Active) to display only active subscriptions.

  2. Set the custom filter date to a date before you began selling the product.

  3. Export the filtered list to a CSV file.

In the exported CSV, you will find customer details, subscription information, and the token ID.

Go to the Braintree API Docs → Creating a Subscription

Please follow the instructions provided by Braintree to create the subscriptions within your Braintree account.

Make sure to create a subscription item in Braintree first, which should include the pricing details such as the amount, billing frequency, and other relevant rules.

Relevant Reference:

Please Note:

You may need to use the prorate argument to ensure the next charge date is correct, depending on how many unused days are left in their current subscription day/week/month/year.

Cancelling Subscriptions in PayKickstart is necessary to avoid double-billing customers in case rebills occur in the near future, or if your plan remains active.

Once you have successfully migrated and created the new subscription profiles in Braintree, you will want to ensure that PayKickstart stops charging the customer, since you are now using Braintree to charge the rebills.

To do this, cancel the subscriptions via our API (https://docs.paykickstart.com/#subscription-cancel-subscription-cancel-subscription) and make sure you do not fire events.

Not firing the events will ensure any 3rd party integrations don’t fire and accidentally cancel access.

That’s it!

Now, your subscriptions will be fully managed within your Braintree account.

Still need help? Ask the team