Subscription Rule: Cancel previous subscription(s) if a new product subscription is started

If you sell subscription products, you can set up rules that automatically cancel a customer’s existing subscriptions when they start a new one.

For example, let’s say a customer subscribes to products 1 and 2. You can set up a rule so that when they subscribe to product 3, their subscriptions to products 1 and 2 are automatically canceled.

These cancellation rules are set up on the new product the customer is subscribing to.

Once you turn on the Subscription Rule, if a customer’s purchase activates that rule, their old subscription will be canceled.

When you look at the cancellation details, it will show that the cancellation happened because of a subscription rule.

It will also tell you the Product ID that triggered the cancellation and the date it was canceled.