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Subscription Management

Transferring Subscriptions from PayKickstart to PayPal

Written By Angela L

Last updated 8 months ago

While there are many reasons and benefits to managing subscriptions through PayKickstart rather than directly through the payment gateway, we understand that vendors want the assurance that, if they ever decide to leave PayKickstart, they will be able to continue their customers’ subscriptions and rebills.

So, to answer the question, “Can I transfer my subscription from PayKickstart to PayPal?”

Please Note: PayPal currently does not offer the option to import subscriptions into PayPal accounts. However, you can export the data from PayKickstart for further use if needed.

Each payment profile and secure token is stored within your PayPal account.

Additionally, you will need a developer to map the subscription information from PayKickstart to other platforms using their API.

Go to Payments → Subscriptions in your PayKickstart dashboard.


Please follow these steps to export your active subscriptions:

  1. Filter your list by selecting Created (Active) to display only active subscriptions.

  2. Set the custom filter date to a date before you began selling the product.

  3. Export the filtered list to a CSV file.

In the exported CSV, you will find customer details, subscription information, and the PayPal token ID.

Go to the PayPal API Docs → Subscriptions

Please follow the instructions provided by PayPal to create the subscriptions within your PayPal account.

Ensure that you create a subscription item in PayPal first, which should include pricing details such as the amount, billing frequency, and any other relevant rules.

Relevant References:

Please Note:

You may need to use the prorate argument to ensure the next charge date is correct, depending on the number of unused days remaining in their current subscription period (day, week/month/year).

Cancelling Subscriptions in PayKickstart is necessary to avoid double-billing customers in case rebills occur in the near future, or if your plan remains active.

Once you have successfully migrated and created the new subscription profiles in PayPal, you will want to ensure that PayKickstart stops charging the customer, since you are now using PayPal to charge the rebills.

To do this, cancel the subscriptions via our API (https://docs.paykickstart.com/#subscription-cancel-subscription-cancel-subscription) and make sure you do not fire events.

Not firing the events will ensure any 3rd party integrations don’t fire and accidentally cancel access.

That’s it!

Now, your subscriptions will be fully managed within your PayPal account.

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