How to Update a Customers Information?
When a customer makes a typo during the checkout process or needs to update their customer details, you can go...
FAQs for Vendors
Helpful answers for the most common questions PayKickstart vendors have asked our customer success team.
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How to Enable Billing Reminder Email Notification
To help minimize refunds and chargebacks, send a friendly “billing reminder” to your customers, giving them a heads up that... -
How to Login to Multiple PayKickstart Accounts
If you have multiple PayKickstart vendor and/or affiliate accounts, you can easily login and switch back and forth to those... -
Blacklisting Customers
If you have a customers email address or IP you would like to blacklist for your account, please follow the steps... -
Importing Active Existing Subscriptions into PayKickstart
If you have Active existing subscriptions with the following gateways that you would like to import into PayKickstart to manage... -
Utility Logs
Your PayKickstart account(vendor plans) has event logs which were designed to help confirm that each customer has received all emails and... -
How Do I Change My PayKickstart Password?
There are 2 ways to change your PayKickstart Account password. OPTION #1: Login to your account. Click the top-right menu. Select... -
Creating Additional Affiliate Tracking Links
A vendor has the ability to create additional affiliate tracking links, outside of the auto-generated default tracking link created by... -
Link PayKickstart Checkout Pages To Landing Pages
Linking PayKickstart to your landing pages is simple to set up. You would create your product landing pages with any... -
How to Translate Your Checkout Pages & Widgets
PayKickstart can automatically translate any of the checkout pages, widgets and embed forms in 19 languages. Arabic Bosnian(Coming Soon)... -
How to offer multiple products on the same checkout for the customer to choose one product.
Vendors who would like to offer multiple products on the same checkout for the customer to choose one product and... -
Why is my traffic not tracking in Paykickstart?
There are a few different reasons you may not see your traffic tracking in your PayKickstart account. If you are... -
How to Test Your Funnel Before Going Live: Test Mode
We have created a “Test Mode” feature that can be found on your Campaigns dashboard. Test mode can be enabled... -
Vendors – Strong Customer Authentication(SCA) and 3D Secure(3DS)
As of September 14th, 2019 payment gateways now require additional security steps regarding “SCA” for customer purchases in the European... -
Paypal Error: The Payment Can Not be Processed Because No Payment Source is Available
If a customer contacts you, the vendor, and says something about how when trying to purchase your product they received... -
Creating a Checkout Form Embed Code
If you would like to setup a Checkout form on your own domain, you can get the Checkout Form Embed... -
How do I Handle Disputes and Chargebacks?
IMPORTANT: Disputes and chargebacks are not dealt directly within your PayKickstart account. Rather, all disputes and chargebacks need to be... -
Creating Automated Surveys
GROWTH & SCALE plan Vendors: Surveys will allow you to automatically send out a pre-designed/written survey via email to a... -
Handling Invoices
Many customers require a formal “invoice” with specific customer & vendor information, mainly for tax/accounting purposes. First, go to the Campaign... -
Adding a Legal TOS or Disclaimer to Your Checkout Page
You can require a potential customer to accept any legal terms of service, privacy policy, disclaimer or anything you would...