Importing Existing Subscriptions into PayKickstart

If you have existing subscriptions with the following gateways that you would like to import into PayKickstart to manage from your account, you can do this via our Import wizard.

Step 1:  Connect your payment gateway inside PayKickstart.

NOTE: The instructions below apply for all gateways listed above.

Step 2: Go to Utilities >> Import Subscriptions

Select the Payment Gateway and the account where the subscriptions you want to import are located.

Step 3: Select the plan or plans in the Payment Gateway that you are looking to import.  Then map the Payment Gateway plan with the PayKickstart product.

Important You must first have the PayKickstart product created before mapping the Payment Gateway plan.

Important: The price and next billing date that will be used will be whatever the customer agreed upon in your Payment Gateway, not the price you set in PayKickstart (if the prices are different).

Step 4:  Click Import Data.

Step 5: Then click “Deactivate Processor Subscriptions”.  This will cancel the subscriptions in the payment gateway and allow PayKickstart to manage the subscription moving forward.

PLEASE NOTE:  After importing and deactivating the subscriptions in the previous payment gateway PayKickstart will now hold and maintain the related customer subscription. 

The previous subscriptions in the payment gateway will need to be deactivated to ensure the customer is not doubled billed by both PayKickstart and the previous subscription on the payment gateway.

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