Your PayKickstart account(vendor plans) has Transaction Events and an Activity Logs.
Transaction & Subscription Events were designed to help confirm that each customer has received all emails and integrated services are firing and delivering correctly.
These transaction event checks include things like…
- Membership Account Creation
- Webinar Registration
- Email Notifications (Transactional)
- Email Service Integration
- …More Events Coming!
The Activity Logs is a way to monitor internal changes and updates within your account – monitoring any changes to Campaigns, Products, Funnels and more. This is great for checks and balances, as well as holding specific users accountable for any changes or updates within your PayKickstart account.
These Logs can be found on the vendor navigation under “Utilities” >> “Logs”.
For Transaction Events, you will notice a red circle under “Status” if there were any issues firing any webhooks or integrations.
If you click on the blue edit icon, it will show you each of the events and whether it was successful or failed. From there you can see exactly what the error was and Retry the event and attempt to resend it to the customer.
For Subscription Events and Activity Log it will show a timestamp and description of the event.
If you have questions or need help with your transaction event log, you can contact us at Support@PayKickstart.com