Integrating and using Connect™ by PayKickstart to process payments

Enjoy lower transaction fees starting as low as 2.3% + 15¢, replacing the standard industry baseline of 2.9% + 30¢.

CONNECT transaction processing fees are based on your PayKickstart vendor account plan and your company country.

US & Canadian Transaction Fees: https://support.paykickstart.com/knowledge-base/us-fee-disclosures/

CONNECT can use the following payment method options for customer payments.

• Debit Card

• Credit Card

• ACH bank/wire transfer

Base currency can be CAD or USD for the related campaign.

You are not authorized to sell any Product, either directly or by combination with another product, or use advertisements or marketing materials that feature or utilize
pornography, racially or ethnically discriminatory, political issues, software pirating or hacking, hate-mongering, gambling, pyramid schemes, or business opportunities as regulated by the FTC Biz Op Rule, or otherwise use objectionable or illegal content.

CBD PRODUCTS: CBD products can be sold as long as they are topical. NO INGESTIBLE CBD PRODUCTS.

THC PRODUCTS: NO THC Products can be sold using CONNECT at this time.

To review the full PayKickstart Vendor agreement, click here.

In your PayKickstart vendor account, go to Configure > Integrations section: https://app.paykickstart.com/admin/integrations

Toggle the switch to add a new payment gateway and choose CONNECT

Name the account for your reference purposes. Select your Base Currency, then click Connect.

Step 2:

You will then be directed to the “Merchant Onboarding Form” page. Click on the “Add Information” button to continue.

You will be required to complete and submit your vendor application for access to the CONNECT gateway.

Business Info: Your company details.

Owner Info: Information about the main company/account owner.

Business Owners(optional): Additional company owners if you share the company ownership with others.

Processing Information: This is where Connect gathers this information to gain a better understanding of your business and provide more tailored support.

Bank Account Information: The Bank account you want to connect to receive customer payments.

Please review the provided application information, and when ready, click to submit your CONNECT by PayKickstart gateway application.

Step 3:

After the application is submitted, you will see this page indicating that the application is now pending approval. You can go back to the payment integration section to see the status of the CONNECT gateway.

KYC: *If Issues, we need more personal information to verify your account.

Payments: Enabled/Disabled – The ability to accept customer payments.

Payouts: Enabled/Disabled – The ability to transfer customer payments out of your Connect Account.

Most applications will be approved immediately, but if further information is required to validate your account, we will send you an email notification requesting this additional information.

If there is an issue, you can click the yellow icon to review the required information and update the application.

Once fully approved, you will see enabled or verified for each of these statuses.

Congrats on being approved for CONNECT by PayKickstart

Once approved, you will be able to add CONNECT to your campaign settings as a credit card or wire transfer payment option for the campaign.

*IMPORTANT: The campaign and the CONNECT gateway must be using the same base currency of CAD or USD. If the campaign is set to another currency, you will NOT see the option to enable CONNECT.

Once connected at the campaign level, customers will be able to pay using card and/or wire transfer to purchase your products.

IMPORTANT: All products in a campaign integrated with CONNECT will require the Legal TOS checkbox to be enabled for the products.

Learn how to enable the Legal TOS checkbox on your products here.

Customer transactions via CONNECT will have a PK icon as the gateway and process just like any other card or bank payment.

NOTE: Payouts are handled on a daily basis.

Payments > Payouts: will show the related customer payment funds that are pending or ready to be transferred to your bank account. This tab will also list a history of past payouts to you.

Balance & Reserve in the top right refers to the remaining balance to be paid out to you.

Balance = Total amount waiting to be paid out.
Reserve = Any additional amount exceeding the vendor individual payout limit (e.g. $1M per same day ACH payout in the US), and larger balances are automatically split across multiple payouts. As long as the account stays in good standing, they'll be paid out in full.
Fee = The fee charged based on your plan and transaction type.

Payout Limits & Settlements

Your platform account does not have a monthly revenue cap, allowing high-volume vendors (e.g., generating $150K+ per month) to scale seamlessly without running into a monthly account limit.

Payout limits apply only to individual transfer transactions:

• Individual Transfer Limits: Payouts support standard high-volume limits (e.g., up to $1,000,000 per Same-Day ACH transfer in the US).

• Automatic Split Transfers: Larger balances exceeding single-transfer limits are automatically split across multiple payouts to ensure continuous processing.

• Account Standing: As long as the account remains in good standing, all processed funds are paid out in full.

Payments > Disputes: If a customer submits a charge dispute related to your CONNECT account, you will see it in this section to review and submit chargeback evidence.

*Note: Only disputes with CONNECT will show in this section. Not disputes from other payment gateways.

Disputes will show one of the following statuses:

– Needs Response: Waiting on the vendor to submit evidence.

– Pending: In review with CONNECT team.

– Reviewing: In review with customers bank.

– Won: Dispute won by vendor. Vendor keeps payment.

– Lost: Dispute lost by vendor. Money will be returned to customer.
*If a dispute is lost, a $15 lost dispute processing fee will be applied to the CONNECT account.

Inside each dispute, you are able to review purchase and dispute details, submit dispute evidence, ban the customer, and more.

*If a dispute is lost, a $15 lost dispute processing fee will be applied to the CONNECT account.