Transferring Subscriptions from PayKickstart to Stripe
While there are many reasons and benefits to managing subscriptions through PayKickstart rather than directly through the payment gateway, we...
Subscription Management
Learn how to manage recurring payments and modify existing subscriptions.
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How to carry over the trial period during an upgrade/downgrade
Vendors who wish to keep their customers in their trial period can take the following steps to ensure the customer... -
Add a Credit to a Subscription
Vendors have the ability to add a credit amount to existing subscriptions if needed. This is useful when vendors want... -
Switching Campaign Payment Gateways
Vendors who need to change the Payment Gateway Integration at the Campaign level can do so by following these instructions.... -
Subscription Rule: Cancel previous subscription(s) if a new product subscription is started.
If you sell subscription products, you can set up rules that automatically cancel a customer’s existing subscriptions when they start... -
How to Update a Customers Information?
When a customer makes a typo during the checkout process or needs to update their customer details, you can go... -
How to Enable Billing Reminder Email Notification
To help minimize refunds and chargebacks, send a friendly “billing reminder” to your customers, giving them a heads up that... -
Enabling Usage-Based Billing for Recurring products.
For Growth and Scale Plan Vendors Vendors selling recurring priced products have the ability to enable usage-based billing to charge... -
Importing Active Existing Subscriptions into PayKickstart
If you have Active existing subscriptions with the following gateways that you would like to import into PayKickstart to manage... -
Handling Invoices
Important Invoice Notes: The company details that are automatically added to your invoice are taken from your Profile Settings, or... -
How to Update Customer Payment/Billing Details
Many times customers need to update or change their billing/payment details or method. Now vendors can generate a secure “Update... -
Pausing Subscriptions
There are various reasons why vendors and customers may want to pause a recurring subscription rather than fully cancel it.... -
Setting Up Split-Payments
If you offer a one-time charge product that carries a larger price or a subscription with a paid trial and... -
Using the Product IPN URL Field
PayKickstart’s Instant Payment Notification (IPN) is a message service that automatically notifies vendors of events related to PayKickstart transactions. Vendors... -
How to Manage Upgrade/Downgrade of Product or Subscription Level
PayKickstart offers a few different options when handling the ability to Upgrade or Downgrade of a customer(s) from one Product/Subscription... -
Managing Transactions & Subscriptions
Managing Transactions A complete record of all transactions can be found under Payments > Transactions From here, you can view... -
Why Do I See Failed Transactions & What Do the Errors Mean?
Many PayKickstart vendors new to the platform are alarmed when they see Failed Transactions (can be found under “Transactions” >>... -
Customer Billing Portal
Vendors have the ability to use customer billing portals on their site pages to allow customers to look up related account and...