Vendors have the ability to add a credit amount to existing subscriptions if needed.
This is useful when vendors want to offer some type of discount/credit, but don’t want to change the customer billing date. Simply add a credit to the customers subscription to be used on future billing till the credit is depleted.
Step 1: Go to Subscription section
Go to Payments > Subscriptions.
![](https://support.paykickstart.com/wp-content/uploads/2021/05/Screen-Shot-2021-05-18-at-8.43.43-AM.png)
Step 2: Locate the related subscription
Once in the subscription section search and locate the subscription you want to add the credit to and click on subscription details.
![](https://support.paykickstart.com/wp-content/uploads/2021/05/Screen-Shot-2021-05-18-at-8.46.38-AM-1024x163.png)
Step 3: Add the credit
Inside the Subscription details, you will see a Credits tab. Click on it to view and add credits
![](https://support.paykickstart.com/wp-content/uploads/2021/05/Screen-Shot-2021-05-18-at-8.49.13-AM-1024x159.png)
If adding a new credit you can enter the amount and reason of the credit.
![](https://support.paykickstart.com/wp-content/uploads/2021/05/Screen-Shot-2021-05-18-at-8.50.04-AM.png)
After adding the credit, you will now see a new credit record on the subscription.
![](https://support.paykickstart.com/wp-content/uploads/2021/05/Screen-Shot-2021-05-18-at-8.54.23-AM-1024x315.png)
You will also see credit remaining on the main subscription details.
![](https://support.paykickstart.com/wp-content/uploads/2021/05/Screen-Shot-2021-05-18-at-8.56.31-AM-1024x742.png)
All credits added to the subscription will be used on future subscription rebill transactions until the credit amount is depleted.
*NOTE: If needed, you can add a negative credit(-50) to accommodate for any credit added by mistake.