Platform settings

The vendor platform settings contain some of your settings that have a platform-wide effect.

To access this section, go to Configure and choose Platform Settings.


This option allows you to add a domain name to your affiliate links to show your brand domain on affiliate links instead of the default domain.

To learn more about using the domain short URL for affiliate link click here:

Platform Logo:

This logo will be used in the top left of your account dashboard and will also be used for product logos unless overwritten at the campaign/product level.

Multiple Currency:

This platform-wide option allows you to show the product price in the customer’s native currency based on location, but charge in the base currency via your payment gateways.

To learn more about the multiple currency option click here:

Default Language:

The default language you would like to use for checkouts. This can also be overridden per campaign and product.

To learn more option language options in PayKickstart click here:

API KEY(Growth and Scale Vendors):

The API key is an optional feature used with 3rd party platforms to create integrations with some tools and platforms.

Only Growth and Scale Vendors have access to account API keys.

As a vendor to change the API key, you can use the Reset button.

Please note that resetting your API key would cause your previous key to stop functioning. Any API call and custom-made code which included the current API key you are using will be affected by this change. Having your API key changed creates a new encrypted value related to your account.

Once changed there would be no option to return your previously encrypted API key.

Affiliate Settings(Growth and Scale Vendors):

Block Sales:

Allows vendors to block sales in specific regions or countries.

Learn more about blocking sales here:

Date and Time Preferences:

This option allows vendors to choose how date and time will be formatted throughout the platform as well as customer email notifications.

Vendors can choose between showing the date as:

  • Month / Day / Year
  • Day / Month / Year
  • Year / Month / Day

And for the time format vendors can choose a 12-hour format, or a 24-hour format.

Subscription Dunning:

If you are selling products with a recurring billing amount a subscription will be created for the customer.

If the customer has a failed billing attempt charge, you can choose the time periods to email the customer to update their subscription billing.

There are 4 billing retry attempts in total, the first attempt would be the regular rebill charge, while all subsequent attempts would be counted as a dunning attempt. In the meantime, the customer’s subscription will be marked as Delinquent.

On the final attempt, the subscription will cancel if the customer has not updated their billing.

Once the customer’s payment has failed, by default, they would receive an email letting them know of the payment failure and asking them to update their billing details, and the final attempt would let them know that the subscription has been cancelled in case the payment was not processed.

You are able to edit the Update Billing Method emails for each of the 3 attempts by going to Configure > Email Notifications and choosing the corresponding template.

More information about editing transactional emails can be found in this article:

SCA Reminders:

This option is for vendors operating form the EU with EU customers.

You can set how many reminders customers get to confirm their billing in compliance with SCA

to learn more about SCA click here:

Updated on February 3, 2023

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