Adding Dispute/Chargeback Support for Paypal

PayKickstart automatically adds dispute and chargeback statuses inside your account for related PayPal transactions.  There is nothing you need to do to configure this.

In your Payments > Transactions section you can filter by Status for Opened, Lost, Won and Pending Disputes or Chargebacks.

In the Transaction details you can check the current status of the dispute.

When a dispute is opened, we automatically put the affiliates commission (if there is one) on hold/pending until a decision has been made by the payment gateway on the dispute/chargeback.

If lost, the commission will be removed with a status of Dispute/Chargeback Lost.  If won, the commission will be available to be paid out with a status of Dispute/Chargeback Won.

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