Vendors have the ability to add a credit amount to existing subscriptions if needed.
This is useful when vendors want to offer some type of discount/credit, but don’t want to change the customer billing date. Simply add a credit to the customers subscription to be used on future billing till the credit is depleted.
Step 1: Go to Subscription section
Go to Payments > Subscriptions.
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Step 2: Locate the related subscription
Once in the subscription section search and locate the subscription you want to add the credit to and click on subscription details.
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Step 3: Add the credit
Inside the Subscription details, you will see a Credits section if there is one.
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If adding a new credit you can enter the amount and reason of the credit.
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After adding the credit, you will now see a new credit record on the subscription, if no credit is added the field will not be displayed on the Subscription details.
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You will also see credit remaining on the main subscription details.
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All credits added to the subscription will be used on future subscription rebill transactions until the credit amount is depleted.
*NOTE: If needed, you can add a negative credit(-50) to accommodate for any credit added by mistake.