Subscription Rules for One-Time Purchase Products
I want to be able to add subscription rules to one-time purchase products. Specifically, I need the ability to automatically cancel a customer's existing subscription when they "upgrade" or purchase a one-time product. Currently, these rules are only available for recurring products, which prevents us from automating the cancellation of a previous subscription when a customer moves to a one-time purchase model.
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Comments1
Stefan S.
May 6
@Impact Theory LLC - Thank you for submitting this feature request.
Please see the new addition to our article as a workaround for now until we review this feature request further. Technically, this is possible to set up by using our Triggers feature instead:
https://support.paykickstart.com/en/help/articles/6554969-subscription-rule-cancel-previous-subscriptions-if-a-new-product-subscription
Hope this helps!