🆕 Chargeback Protection Feature

We are currently building a proactive defense system to help you stop disputes before they ever become "official" chargebacks. By the time a dispute hits your merchant account, the damage to your gateway standing is often already done. This new suite is designed to prevent that.

What we’re working on:

• Real-Time Alert Integrations: Direct connections with Ethoca, CDRN, and RDR to catch disputes the moment they are initiated.

• Proactive Resolution: Tools to resolve issues via manual or automated refunds during the "pre-dispute" window.

• Custom Automation Rules: Set specific thresholds (like order amount or product type) to trigger auto-refunds and protect your merchant health 24/7.

• PayPal Inquiry Management: Automated handling to stop PayPal inquiries from escalating into full chargebacks.