Help Center

Getting Started

Helpful articles to help you get started. From platform, campaign, product and funnel settings and configuration.

• How To Add An Access Page URL Or Secure A Digital Download Using PayKickstart
  • 6
  • 2874
• How to Change a Campaign or Product Status?
  • 14
  • 2875
• Should I use 1 or multiple campaigns for my products?
  • 15
  • 3096
• Vendor Account: Email Notification Types
  • -3
  • 3230
• User Management – Adding Users & Setting Permissions
  • 2
  • 3274

Accepting Payment

Helpful articles to help you start accepting customer payments.

• Setting up Purchase Requirements rules
  • -1
  • 135
• Export Data option – Download Invoices in Bulk
  • 3
  • 1777
• Pay What You Want Pricing
  • 2
  • 1877
• US Fee Disclosures
  • 0
  • 2169
• Canada Fee Disclosures
  • 0
  • 2192

Subscription Management

Learn how to manage recurring payments and modify existing subscriptions.

• How to carry over the trial period during an upgrade/downgrade
  • 0
  • 228
• Transferring Subscriptions from PayKickstart to Stripe
  • 3
  • 1035
• Add a Credit to a Subscription
  • -1
  • 2314
• Switching campaign payment gateways
  • 0
  • 2342
• Importing Active Existing Subscriptions into PayKickstart
  • -1
  • 2377

Checkout Experience

Learn how to leverage our checkout editor and different options to provide an amazing checkout experience.

• Setting up Purchase Requirements rules
  • -1
  • 135
• Pay What You Want Pricing
  • 2
  • 1877
• Adding/Changing Checkout Page Favicon
  • 0
  • 1976
• Enabling a Phone Number field on checkouts.
  • 0
  • 2071
• Adding video to checkout pages
  • 0
  • 2089

Revenue Retention

Helpful articles on how to minimize customer churn, including dunning management, building retention flows and more.

• Using Ringless Voicemail & SMS Features
  • 1
  • 2229
• In App Dunning
  • 0
  • 2480
• Creating Automated Surveys
  • 0
  • 2575
• Cart Abandonment Features
  • 1
  • 2708
• Cancellation Saver
  • -1
  • 2930

Affiliate Management

Learn how to deploy your affiliate program and manage referral partners at scale.

• Creating Affiliate Based Coupon Codes
  • 1
  • 1067
• Enable/Disable the Commission Fraud Feature
  • 0
  • 1991
• How to credit all sales from a specific funnel to a specific affiliate.
  • 0
  • 2079
• How to Set a Different Commission Percentage for the 1st Payment
  • 0
  • 2096
• How to Override Landing Page, Price & Commission for an Affiliate
  • 1
  • 2102

Customer Experience

Helpful articles on how to improve your customer's experience.

• Pay What You Want Pricing
  • 2
  • 1877
• Assigning Transactional Emails at Campaign or Product Level
  • 1
  • 2095
• Using Ringless Voicemail & SMS Features
  • 1
  • 2229
• How to Display a Customers License Keys on Any Page
  • 1
  • 2288
• Handling Email Bounce and Complaint Rates
  • 0
  • 2560

Accounting & Tax

Helpful articles to help with charging tax and accounting.

• Export Data option – Download Invoices in Bulk
  • 3
  • 1777
• How is EU VAT tax calculated with the PayKickstart in-house tax system?
  • 0
  • 2394
• Creating a Tax Profile / Charging Sales, VAT, & other Taxes
  • 1
  • 3093

Integrations

Helpful articles that walk through how to setup and configure each 3rd party integration.

• Metric Differences – PayKickstart’s Reports and 3rd Party Analytic Apps
  • 0
  • 189
• Miestro Integration
  • 0
  • 928
• Integrating with HubSpot(For EMAILS)
  • 1
  • 1672
• Integrating SendReach
  • 0
  • 1782
• Integrating Drip
  • 0
  • 1782

Reports and Analytics

Helpful articles that breakdown each report type and how to better understand the health of your business.

• Metric Differences – PayKickstart’s Reports and 3rd Party Analytic Apps
  • 0
  • 189
• Why is my traffic not tracking in Paykickstart?
  • 1
  • 2388
• Using the Audience Builder
  • 1
  • 2426
• How to Add Custom CSS and Tracking Scripts to Checkout Pages, Popup Widgets and Form Embeds
  • 0
  • 2910
• Reporting Metrics Guide
  • 19
  • 15091

Mobile

Download the mobile app and learn how to monitor your PayKickstart account on the go.

• Downloading the PayKickstart iOS & Android App
  • 3
  • 2656

Update Release Notes

• Update Release Notes
  • 0
  • 2737

FAQs for Vendors

Helpful answers for the most common questions PayKickstart vendors have asked our customer success team.

• Archiving Options for Campaigns and Deletion of Products and Funnels
  • 0
  • 151
• PayKickstart WhiteHat Program
  • 0
  • 956
• Transferring Subscriptions from PayKickstart to Stripe
  • 3
  • 1035
• Adding Dispute/Chargeback Support for Paypal
  • 0
  • 1924
• How to Manually Add More License Keys for a Customer?
  • 0
  • 1941

FAQs for Affiliates

Helpful answers for the most common questions PayKickstart affiliate partners have asked our customer success team.

• How to Confirm Correct Affiliate is Being Credited for a Sale?
  • 2
  • 2109
• Suspicious Login Security : 2FA Login Feature
  • 1
  • 2171
• How to Setup Tracking IDs for affiliate links.
  • -6
  • 2314
• Requesting to Become an Affiliate
  • 6
  • 2341
• How to Login to Multiple PayKickstart Accounts
  • 3
  • 2346

Security & Compliance

Learn how to keep your account secure and compliant with various privacy regulations.

• Fraud Mitigation
  • -1
  • 669
• PayKickstart Vendor Compliance Guide
  • 1
  • 2103
• Customer Security
  • 0
  • 2538
• How To Anonymize Customer Information : GDPR
  • 1
  • 2563
• Adding a Legal TOS or Disclaimer to Your Checkout Page
  • 0
  • 2797

Account and Billing

Helpful articles to assist with your account and billing.

• What Does “Credit Days Left” Mean?
  • 1
  • 2005
• Utility Logs
  • 0
  • 2131
• Blacklisting Customers
  • 0
  • 2147
• US Fee Disclosures
  • 0
  • 2169
• Canada Fee Disclosures
  • 0
  • 2192